Employee experience management and digital adoption consulting
Two capabilities that make your SAP investment work harder. Qualtrics measures how your people experience your systems and workplace. SAP WalkMe helps them use those systems with confidence.
What these capabilities do
Employee experience management gives you a continuous view of how your workforce feels — about their tools, their managers and key moments like onboarding and change programmes.
Qualtrics XM captures this through surveys, lifecycle feedback and AI-driven sentiment analysis, then connects it to the HR operational data in your SAP SuccessFactors environment.
Digital adoption removes the friction between your people and the systems they are supposed to use.
SAP WalkMe delivers in-application guidance, task automation and adoption analytics directly inside your SAP environment — without a help desk ticket.
Two sides of the same problem
Most SAP implementations focus on going live. These two capabilities focus on what comes after. Qualtrics tells you that employees are struggling with a system. WalkMe resolves that friction before it becomes a disengagement or retention issue.
A feedback loop that improves
Together they create a measurable cycle: capture the experience, act on it in the application, measure again. For organisations managing large-scale SAP programmes, this combination means the investment reaches its potential — faster, and with higher adoption rates.
What we do
Implementation, integration and consulting across Qualtrics and SAP WalkMe.
Qualtrics XM
Employee Experience Management
Deploy Qualtrics XM for Employee Experience — People Engage for engagement surveys, People Lifecycle for onboarding and exit feedback, Employee Technology Experience for system adoption measurement.
We integrate Qualtrics with SAP SuccessFactors, Workday and other HR systems, and configure AI-powered insights so managers receive clear, actionable feedback — not just data.
SAP WalkMe
Digital Adoption Platform
Implement SAP WalkMe across SuccessFactors, S/4HANA and other SAP applications. We design and build in-application walkthroughs, smart tips and task automation tailored to how your people actually work.
We configure adoption analytics so you can see where users struggle, and embed WalkMe into your change management and training programmes for maximum impact.
What you get from working with us
Higher adoption after go-live: Employees use your SAP systems more confidently from day one
Understand the “why”: Connect low adoption rates to employee experience data
Reduced support costs: In-application guidance resolves queries at the moment they arise
Prove the value of your SAP investment: Link adoption metrics and experience scores to business outcomes
A feedback loop that improves: Measure, act in-application, measure again — continuously
Why Discovery for both platforms
We are one of the few Australian consulting firms with deep implementation capability across both Qualtrics and SAP WalkMe. That matters because the two platforms are most valuable when connected — to each other and to the HR systems underneath them.
SAP Gold Partner
Certified across SuccessFactors, S/4HANA and BTP. We understand the integration points between Qualtrics, WalkMe and the SAP landscape.
SuccessFactors depth since 2011
When Qualtrics data needs to connect to employee records and HR structures, our SuccessFactors expertise makes the integration work properly.
End-to-end capability
We implement both sides. One partner who understands how Qualtrics and WalkMe connect, and how both connect to your underlying SAP systems.
Australian-based
Melbourne HQ, teams in Sydney and Brisbane. We understand Australian workplace culture and the complexity of large workforce programmes.
Ready to improve how your people experience and use your systems?
Whether you are planning a new Qualtrics programme, looking to improve SAP adoption after go-live, or want to understand how both capabilities work together, we can help.