CPA Australia - Case Study
In 2015, after adopting a new payroll solution, CPA Australia released a tender for a new technology partner to implement a human resources management solution built on SAP SuccessFactors.
Discovery Consulting (Discovery) was chosen as the most suitable partner.
Discovery worked extensively with CPA Australia from the outset, to understand its requirements, current situation, and vision for its human resources management.
“The Discovery team are SuccessFactors and HR experts – they have lived and breathed it all before. They know the challenges. They have worked with multiple clients and have been able to leverage this knowledge – this meant they were able to give us some specific insights and prepare us for any challenges,” says Amanda.
The resulting solution, SAP SuccessFactors, was rolled out globally in February 2017. Discovery Consulting helped CPA determine which SuccessFactors modules best met their specific requirements: Employee Central, Recruitment, Onboarding, Performance and Goals, Learning and Compensation.
The solution was employed using Discovery’s Rapid Deployment process – which meant each module was deployed, thoroughly tested and then updated, before the next was rolled out.
“We gained so much knowledge by working collaboratively with Discovery throughout the deployment process,” says Amanda.
“As they were on site, in our office, they were able to show us exactly how things were being set up, and we could talk through what we wanted
