One of the largest obstacles to efficiency is identifying tribal knowledge and putting it in a place of value, accessible to all employees.
From IT to HR hundreds of duplicate tickets are raised every day.
Enterprise Jungle Q&A provides a single search system that allows an employee to search for anything about the company across all internal and external platforms.
This is a fast and fault tolerant search tool, which returns potential existing solutions or sends the question to an expert likely to be able to assist.
Answers placed into existing knowledge management platforms.
Enterprise Jungle Q&A then creates a deep and related company dictionary with automated taxonomy.
For more […]